Secure internal knowledge assistants that protect your data
Eliminate shadow AI and unlock institutional knowledge. Employees get fast, consistent answers with citations—governed by your policies and running inside your environment.
The Business Challenge
Shadow AI & Data Leakage
Teams paste sensitive content into public tools, creating uncontrolled data exposure and compliance risk.
Slow Time‑to‑Answer
Experts are interrupted for the same questions. Docs are scattered across wikis, drives and ticketing tools.
Inconsistent Responses
Answers vary by person and source. Policies and product details aren’t consistently applied or cited.
Siloed Knowledge
Knowledge lives in PDFs, SharePoint, email, tickets, and CRMs—difficult to search, maintain and govern.
Regulatory & Contractual Risk
PII/PHI handling, retention windows, and auditability are hard to enforce without central controls.
Hard to Measure Impact
Leaders lack visibility into what’s asked, where gaps exist, and whether content actually resolves work.
How It’s Solved
1. Discover & Align
Map priority knowledge domains and policies. Define redaction, retention, answer tone, and approval gates.
2. Ingest & Govern
Connect wikis, drives, ticketing, and CMS. Chunk, embed and index with access controls and freshness policies.
3. Private Runtime
Run PrivateGPT in your VPC/on‑prem. No public egress. SSO, RBAC/ABAC, KMS encryption, and audit logging.
4. Answer, Cite & Act Safely
Retrieve with citations, apply guardrails, and (optionally) call approved tools for scoped actions.
Outcomes That Matter
- 30–60% faster time‑to‑answer for employees
- 20–40% fewer internal tickets to HR/IT/Operations
- Standardised, cited answers that reflect current policy
- Reduced data leakage risk—no prompts or logs leave your boundary
- Faster onboarding with a consistent, searchable knowledge base
- Transparent analytics on questions, gaps and adoption
Implementation Roadmap
Week 0–1: Discovery
Stakeholder workshops, policy alignment, content inventory, and success metric baselines (TTA, ticket volume).
Week 1–2: Ingest & Govern
Connect sources, set access controls, configure chunking, embeddings, redaction, and retention windows.
Week 2–4: Pilot & Rollout
Release to a pilot group, capture feedback, close content gaps, and scale with training and comms.
Governance at the Core
- SSO with RBAC/ABAC and scoped secrets
- KMS‑backed encryption at rest and in transit
- Configurable retention, PII redaction and allow/deny lists
- Citations with source linking and version awareness
- Comprehensive audit logs and SIEM integrations
Ready to Secure and Utilise your Internal Knowledge?
Speak with our architects to begin building a Private, Governed, Agentic knowledge assistant.
Book your ROI Assessment